Tuesday, January 29, 2013

What You Can Do About the Ford Transmission Recall

The 4.6 liter V-8 transmission has caused various problems for owners of any vehicle it is in. Due to the problems, the transmission has been recalled. The design of the torque converter was faulty and causes the transmission to lock up. It also shudders when you change gears. This is a very common problem found in 1999 Ford vehicles and earlier models. For vehicle owners that did not know this, your vehicle may be past warranty and unfortunately you had to pay out of pocket to get the problem fixed. Some Ford dealers have offered to fix the problem because it is known for free or at a discount but this is not guaranteed. If you own a Ford with this issue that is still within warranty, there are things you can do to get it fixed before your warranty expires.

When you have a warranty on your vehicle and a situation occurs like this it must be repaired according to the terms of the warranty. If you think something might be wrong, it is always better to take it in and get it checked out. Sometimes manufacturers know of existing problems and do not issue a recall causing the customer to take the fall. They cut costs by skimping on their warranties and waiting for the warranty to expire to detect a known problem. Unfortunately you cannot stop them from doing so, but you can beat them at their own game.

The first step is taking the vehicle in for the problem and specifically stating what is happening giving them the opportunity to resolve it. Vehicles are complex and it may take them more than one attempt to find the cause and fix it. If they try to tell you that it is not covered under your warranty and you will have to pay for the repair, check your warranty to verify whether it is or is not covered. If they refuse to fix a problem covered by your warranty without payment, write them a letter stating what the problem is, how it is covered by your warranty and how you want it fixed. Give them a reasonable amount of time to take care of it.

Lemon laws set up by the state and federal government protect you from warranty breach and costly repairs that should be covered. The average number of repair attempts required before a car is considered a lemon is four. It is two if the defect makes the vehicle unsafe. The defect must be substantial and affect the usability of the car. Any vehicle that is within warranty or is leased falls under these laws. Once you have given the dealer a reasonable amount of time and notice to fix the problem, you have done your part. If they do not take care of the issue or it cannot be fixed, they are required by law to refund your money or give you a replacement. Many times they will try to finagle their way out of this and you may have to consult an attorney to get it resolved.








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